Telephone Answering Service
Now more than ever, people want a human connection. At AnswerPro, we will streamline all areas of your call answering with our live, professionally trained call agents, 24/7/365.
With AnswerPro’s telephone answering service, your callers will be greeted by a courteous and knowledgeable agent who will deliver a professional caller experience that’s sure to help boost your brand image.
Our trained staff are always ready to provide live answering services 24/7. Grow your business with AnswerPro and never miss a call again.
If you want to deliver a top-tier caller experience and increase your professional image at the same time, you are on the right page. As a 100% U.S. based answering service, we provide customized solutions that align to the needs of businesses of all sizes and in different industries.
Our live virtual receptionist team knows exactly how to interact with your callers on a professional level and represent the voice of your business — all through our logic based, custom call scripting telephony platform.
24/7 Live Answering Services That Help Grow Your Business
If you are ready to grow your business and be virtually available 24/7/365, AnswerPro is the trusted partner for you. We work as an affordable extension of your business and we’re the perfect alternative to hiring an in-house administrative team. Many business owners rely on our call experts to answer their calls, which not only reduces labor costs, but improves service delivery to your callers.
Let’s Discuss Your Answering Service Needs
Answering Service Solutions
Our answering service solutions are affordable, professional and customized. Explore all of our services below.
24/7 Live Answering ServiceRead More >
Every business owner nowadays knows that business never stops. Potential clients can reach out at any time of the day or night when they want information about your business. With AnswerPro, you won’t miss any important business calls and we ensure accurate messaging which includes your caller’s contact info.
Callers expect a professional experience when calling your business and our award-winning 24/7 live answering service is the perfect solution. Our team of call agents know exactly how to properly represent your business and assist your callers with the information they require.
At AnswerPro, we pride ourselves on our advanced telephony platform that enables us to deliver unparalleled service that is affordable and aligns with your needs. Our professional virtual receptionists work 24/7 and are here to assist you with growing your business.
After Hours Answering ServiceRead More >
Enlist the support of our after-hours answering service and never worry about missing a call outside of your regular business hours. We will answer every call and capture potential prospects and navigate them to your preferred communication channel.
The value of being present for your callers and customers after-hours, can give you a unique edge over your competition. Accurate, affordable and cost-effective is how we describe our after-hours answering service. Increase your competitive edge and capture more leads. With us, your after-hours calls are answered before your competition even has a chance to.
At AnswerPro, we take pride in providing an effective method that is a viable alternative to hiring an in-house team — especially when it comes to appointment management.Read More >
Now, you can manage and streamline your appointment scheduling in real-time. AnswerPro offers many options to do this. If you need a simple and flexible appointment scheduling service that aligns with your business, you are definitely on the right page. Our live appointment scheduling service gives your customers and/or patients an easy way to schedule an appointment whenever they call.
Let us manage your entire appointment scheduling process. The end result will be a service that delivers effective appointment scheduling without double-booking or any missed appointments. In other words, our call answering service gives you maximum efficiency and 24 hour coverage.
Call RoutingRead More >
Intelligent call routing is a service that successful business owners and busy offices use. The ability to forward your calls to mobile, voicemail and other channels gives you a lot of flexibility. AnswerPro gives you the perfect balance between operational efficiency coupled with unparalleled customer service.
First Responder Medical MessagingRead More >
Highly skilled and fluent in medical terminology, our first responder medical messaging experts have a deep understanding of your on-call protocols and the importance of rapid and accurate response.
Our first responder medical messaging is HIPAA compliant and designed around your needs. We will help you reduce costs and increase your patient satisfaction. With us, you get effective coordination of your after-hours care.
Lead CaptureRead More >
Friendly and with a live voice, our lead capture services make the most of your inbound sales calls. We will make sure that you never lose a lead due to an unanswered call. We can even integrate with your CRM platform so as to avoid any double entries and make it easy for your sales team to follow up.
Message TakingRead More >
Instead of having your callers land in your voicemail, let our professional message taking service bridge the gap between when you are available and when you are not. With a live operator working 24/7, your callers will have the option to speak to a live person no matter when they call.
Nurse TriageRead More >
If you need a HIPAA compliant registered nurse triage service and clinical support solution, AnswerPro is here. We completely redefine the traditional medical call center experience with our professional and courteous live, nurse triage answering services.
Pre-Screening AnnouncementRead More >
Our pre-screening announcement services are fully customizable and as your business environment changes, we can update accordingly — in real-time. This service is perfect for businesses that have a lot of employees. Our pre-screening announcements can easily be updated so employees can call in and hear pertinent updates about your company.
Answer Every Opportunity
Did you know that around 60% of all communications take place over the phone? As you know, you never get a second chance to make a good first impression and you have to be ready and available for every opportunity.
Our team at AnswerPro knows this well. We believe that every call is important and can make a difference to your business. If you want to ensure a consistent and professional image for your business, you should focus on the best way to approach your call answering needs with AnswerPro. We’re here to support you with 24 hour live phone answering service, after-hours and even call overflow support, so you never miss a call again.
There are three main points that are linked to the value of a missed call. First is the cost of acquisition. Second is your call conversion rate. Third and the most important is the cost of a lost sale coming from not answering your phone.
At AnswerPro, we are 100% U.S. based and offer our clients custom solutions for their business communications needs. It’s important to mention that our bilingual answering services easily accommodates the needs of both English and Spanish speaking callers.
No Two Industries or Calls are Alike
Do you know that close to 90% of callers hang up when reaching voicemail?
Missing an important business call can easily translate to poor customer service and potentially, a lost opportunity. Research has shown that the aggregate total of lost revenue that small business owners lose out on due to missed calls, is roughly $75 billion a year. How much have you lost in annual revenue from missed calls?
At AnswerPro, we know that no two calls are alike and that not picking up the phone leaves money on the table. This is why every business (in every industry) needs to consider our call answering service as a way to survive and thrive in the future.
Based in the United States, AnswerPro provides you with the best level of service on every call. As the most awarded service in the Midwest, we know what it takes to be the best when it comes to phone answering, call center services and virtual receptionist solutions. Since 1956, our primary focus is and has always been to provide premier answering services that will help your business succeed.
Medical Answering ServicesRead More >
AnswerPro is the medical call center that healthcare professionals choose for their unique requirements. With patients coming and going all the time and appointments being scheduled, canceled, and rescheduled – you need staff that is courteous, reliable and professional.
AnswerPro can help make this a reality and answer all of your phone calls quickly and with a compassionate voice on the other end of the line.
Now is the perfect time to impress your patients with every call you receive. Our team at AnswerPro will help you achieve that and answer, transfer, take messages or schedule appointments for your medical practice, office or organization. HIPAA compliant and with no extra fees, our medical answering services will make sure that no call goes unanswered.
Veterinarian Answering Services
If you’re a DVM, building trust between you and your patients is absolutely essential.Read More >
Pets are proud members of the family. When pet owners choose you as a veterinarian, they expect the very best. Answering each call during and after-hours is essential for every successful veterinarian. With AnswerPro, you will be able to provide an extraordinary level of attention to your clients and always be there for them and their beloved pets.
Whether you are taking care of small or large animals, you need a unified answering service that will be there 24/7 for all of your callers. We provide you with reliable call answering and dispatch, processing all of your calls in a professional way and directly connecting them to your veterinary practice or on- call DVM.
Contractor Answering Services
At first glance it doesn’t seem that contractors would need to rely on an inbound call center solution, but the reality is that they really do.Read More >
Contractors are busy either in the field, creating estimates, site coordination, project management and countless other tasks. When your days are filled with tasks like these, answering calls can easily be something overlooked. This is where AnswerPro comes in.
With our contractor answering services, you’ll be able to minimize interruptions and schedule your next jobs effectively. Our team at AnswerPro can assist with client acquisition and appointment scheduling, so you can focus on your daily operations and project deadlines.
From HVAC to roofing, renovation and cleaning companies, electricians, landscapers, plumbers and tree specialists, we assist many trade contractors with their telephone answering and emergency dispatching needs as well. Essentially, we are the perfect extension of any contractor business.
Financial Services Answering ServicesRead More >
We provide professional financial answering services and call center solutions that assist you with setting the bar higher and place your clients on the right path to success.
In a world where countless financial transactions are completed online, it can also leave your clients stuck and full of questions as they consider their next investment or financial move. Our financial services answering solutions adapt to your needs and assist your clients around the clock. Ideal for private banks, insurance companies and other business entities in the world of finance, our live virtual receptionists are here to assist you on all levels of delivery exceptional client service.
If you are providing financial services, you need to be present across multiple channels. Our financial answering services can assist you with building a book of business, increase client loyalty and succeed by being present for your audience 24/7.
Small Business Answering ServicesRead More >
There is just too much at stake for small business owners nowadays. From daily operations to production and service management, it’s hard for owners to be present everywhere. AnswerPro has developed a unique small business answering service that is designed specifically for you.
On the other hand, managing a small business is a journey that is full of expenses. Having to hire an in-house team for telephone answering can easily add up as another costly expense. With AnswerPro, you can eliminate these worries and get affordable answering services for pennies on your payroll dollars.
No matter what your call volume is, AnswerPro has the capacity to provide the telephone answering support you require, with no call going unanswered and no client being sent to voicemail.
Legal Answering ServicesRead More >
AnswerPro provides law offices with an advanced answer call service and call center solutions. From virtual receptionist services to appointment scheduling, we ensure that your callers, clients and colleagues receive the professional attention they deserve, when you’re not available.
Our legal answering services are ideal for lawyers and attorneys who need to outsource time-consuming and the distracting work of call screening, client intake and engaging in ongoing communication with different parties in a legal matter. With our professional team, we can respond to all of your calls around the clock — especially while you’re in court.
By putting our professionally virtual receptionists at the front line of your law firm’s communication, you will eliminate much of the friction and frustration that you commonly experience as you navigate through the details of your client’s legal needs.
Real Estate Answering ServicesRead More >
A real estate answering service can do wonders for your business, from message taking to live virtual receptionist services to appointment scheduling at any time of the day or night. We will capture new listing information, forward calls to your mobile phone and let you focus on growing your agency’s book of business.
From sharing information about listings to scheduling appointments, we act as the first line of support behind your real estate agency.
HVAC Answering ServicesRead More >
AnswerPro ensures the very best phone answering service for your HVAC, plumbing, or electrical business. Our team is trained to help you grow your business while making your life easier. With our answer call service, your HVAC business will capture all the leads while filtering out non-emergency calls.